Younger Australians are driving the spending on
overseas fashion websites, with 61 per cent of
respondents aged 18-24 saying that they had bought a
fashion item on an overseas website this year.
Cheaper prices are the biggest influence, with 41
per cent saying price was the deciding factor.
A further 33 per cent said they would buy from an
overseas site when the product was not available
locally.
The manager of Adelaide’s The Birdcage Boutique,
Kat Daly, said it was easy for customers to express
purchase online if a size was not available in-store.
“It makes sense for international online
retailers to have to pay GST,” Ms Daly said. “If they
don’t, we are not competing in an even marketplace.”
Birdcage’s online manager, Sinizi Peters, said the
biggest part of its trade was through its online store,
which received a lot of traffic from New Zealand, the
US, Singapore, Europe and the Cayman Islands.
“At the moment we’re revamping to a whole new
website, to update more collections and include a new
fashion blog,” Ms Peters said.
“People find the store because of our social media
avenues, whether it be Instagram, Pinterest, Twitter or
Snapchat.
“It is important that we keep publishing our
latest looks.”
The owner of Adelaide cycling store Mega Bike,
Claud Altin, is a strong campaigner for the GST to be
applied to items brought from overseas websites.
He said the current state of play was killing
stores and was making a mockery of Customs.
“Bricks-and-mortar stores are working harder than ever
before,” Mr Altin said.
“Not only do we sell to the community — and have
the highest level of knowledge on our stock — but we are
also coaching and teaching over 100 people every week.
“We are growing the marketplace, but the success
isn’t coming back to us.”
Mr Altin said the world’s biggest supplier of bike
parts enjoyed a $200m share of the Australian market,
and was growing, yet was not paying tax on sales.
Andrew Clarke, the chief executive of
Australia-based website Cashrewards, said the country
was in the midst of an “evolution” in the shopping
industry, driven by a consumer search for better
prices, greater incentives and rewards on demand.
“While our local retailers can’t always compete on
price or product range ... an area of customer service
that local retailers could innovate to win Aussies back
— and which overseas retailers would struggle to offer
— is on delivery,” he said.
“If Aussies receive outstanding service in the
delivery stage of the shopping cycle, I believe our
local spending will increase.”
A spokesman for Scott Morrison said the Turnbull
government was proceeding with the plan to apply the GST
to digital products and services and had prepared
updated draft legislation.
The government hoped to apply the GST from July
2017 to level the playing field so that tax would no
longer be a factor for a consumer in deciding where to
buy goods or services.
It is understood the tax on the sale of
overseas-supplied digital goods might be collected from
so-called “marketplace aggregators” such as Google Plus
rather than from suppliers themselves.
Source:::
The Australian, dated 01/11/2015.........